Privacy Policy

Who we are

This website is operated by Hychor Ltd, a company registered in Scotland (Company No. SC806618).
Registered address: ABVenture Zone, Macrobert Building, King Street, Aberdeen, United Kingdom, AB24 5UA.

You can contact us about any privacy-related matter at:
alex.colledge@hychor.com or info@hychor.com

This Privacy Policy explains what personal data we collect, how we use it, and your rights under UK data-protection law.

Comments

We do not enable public comments on our website. No comment-related personal data is collected or processed.

Media

Visitors cannot upload media files to this website. No user-generated media is collected or processed.

Cookies

Our website uses cookies and similar technologies to ensure proper functionality, enhance security, and analyse how visitors use our site.

Cookies may be set by:

  • WordPress – essential cookies required for site functionality and administration.
  • Google reCAPTCHA – strictly necessary security cookies used to distinguish real visitors from bots.
  • YouTube – cookies set when loading or playing embedded videos.
  • Google Analytics (via Site Kit) – analytics cookies that help us understand website usage (loaded only after consent).

Some of these cookies are non-essential and may require consent under the Privacy and Electronic Communications Regulations (PECR). A cookie banner is provided to manage preferences.

You can block cookies in your browser settings at any time.

Embedded content from other websites

Pages on this site may include embedded content (e.g., YouTube videos).
Embedded content behaves exactly as if the visitor had visited the external website directly.

These services may collect:

  • Your IP address
  • Technical/browser information
  • Interaction data with the embedded content
  • Cookies or tracking identifiers

You can review their privacy notices for more information:

Who we share your data with

We share personal data only with service providers who assist in operating our website or processing enquiries. These iWe share personal data only with service providers who assist in operating our website or processing enquiries. These include:

  • Microsoft 365 – for email delivery and storage of enquiry messages.
  • Brilliant Red – may receive copies of contact-form submissions as part of website communications handling.
  • Google – for reCAPTCHA security, YouTube embeds, and Analytics services.
  • Typeform – for voluntary surveys linked from our website.
  • Our website hosting provider – for secure hosting and technical operations.

We do not sell or rent personal data to any third party.

How long we retain your data

We keep personal data only for as long as necessary for the purposes for which it was collected.

  • Contact form submissions are retained only as long as required to respond to your enquiry and maintain appropriate records.
  • Analytics and usage data are retained by Google in accordance with their standard retention periods.
  • Survey responses submitted via Typeform are retained in our Typeform account until no longer needed.
  • Technical logs may be retained by our hosting provider for security and troubleshooting.

If you would like your information deleted sooner, you may contact us using the details above.

What rights you have over your data

Under UK GDPR, you have the right to:

  • Request a copy of your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Object to certain types of processing
  • Withdraw consent (where applicable)
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, contact: alex.colledge@hychor.com

Where your data is sent

Some service providers operate outside the UK/EEA, including:

  • Microsoft (email)
  • Google (reCAPTCHA, YouTube, Analytics)
  • Typeform

Where data is transferred internationally, we rely on legally recognised safeguards such as Standard Contractual Clauses and equivalent measures to ensure your data is protected to UK standards.